Our design process is simple. Just provide us with your design and/or concept and our design department will draft up a virtual sample for you to take a look at, free of charge. If you decide to move forward with ordering, we do require a $100 non-refundable deposit to be made prior to continuing the process. Once you have made the deposit, you will be working directly with your designer until you are completely satisfied and approve the final design for production. Production lead times are 4-6 weeks, but typically we finish sooner than that.